Rapunzel Hair Extensions Cardiff

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Cancellation and Change Policy


If you need to rearrange any appointment please give at least 48 hours notice. There will be no charge for this amendment. 


- If a refit, maintenance or removal appointment is cancelled or rearranged with less than 48 hours notice, 50% of the appointment fee will be payable


- If you need to change the length/duration of an appointment (e.g. changing a maintenance appointment to a removal) please give at least 48 hours notice, failure to do so will result in the original appointment fee still being payable


- If a fitting is cancelled or rearranged with less than 48 hours
notice
(same applies to no shows) this will result in the £150 booking
fee being forfeited. To re-book your fitting, the £150 will need to be paid again


-Your £10 consultation booking fee is non-refundable, failure to attend
or give 48 hours notice to cancel or rearrange will result in your £10 fee being forfeited


Arriving more than 15 minutes may mean I will not be able to complete your
appointment - in this case 50% of the appointment will be charged to
cover some of my lost time


Notice of Change or Cancellation


You can provide notice of cancellation or change of appointment by contacting:

Telephone - 07798 737150

Email enquiries@rapunzelhairextensionscardiff.co.uk


Right to Cancellation


Rapunzel Hair Extensions Cardiff reserves the right to change or cancel your booking due to circumstances beyond control.

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