Aftercare Instructions

Aftercare Essentials

  • It is essential to closely follow the advice provided in this document, failure to do so will highly risk the health of your own hair
  • The scalp area can sometimes feel tender, tight and itchy after your new extensions have been fitted. This is completely normal; your scalp will be adjusting to the extensions. This will settle in 3-7 days.
  • Your newly installed hair extensions should not be washed for at least 48 hours
  • Hair extension strands and attachments should be separated daily, go through each row and strand at the scalp area and where required separate the extension from the neighboring bond, this will ensure the scalp area does not become matted. Alternatively, if you have the LA Weave method, you will simply need to brush your natural hair between your extension rows. Matting at the root means the extensions will need to be removed immediately. Removal of matting is charged at a rate of £50 per hour and can take up to five hours to remove. in some cases not all of the natural hair can be saved. Please check your root area daily. If matting occurs please contact me straight away as I will need to extend the length of your appointment or find another slot. The extensions need to be removed to avoid further damage to the hair. Do not just turn up to your appointment with matting as I will not be able to maintain your extensions with matting in place. The original appointment will still be payable
  • When sleeping you should wear hair in a loose plait or use a soft scrunchy or Invisibobble
  • Hair dye/bleach/toner should not be used near the bond/ring/weft area. This will break down the keratin and therefore ruin the hair extensions
  • It is not recommended to dye your hair extensions as this can produce unpredictable results, damage and shorten the lifespan of your extensions. Toning shampoos are also used at your own risk
  • It is your responsibility to arrange and attend maintenance appointments
  • Removal should only be carried out by your hair extensionist
  • Use dry shampoo if required between washes or just isolate the free natural hair to wash if needed

Washing Your Hair
  • Whilst wearing extensions you should be washing your hair a maximum of 3 times a week
  • It is essential that you only use Rapunzel shampoo and conditioner - these have been specially formulated for your hair extensions. Using non-hair extension shampoo and conditioners can significantly reduce the lifespan of your hair extensions and often cause issues such as discolouration, abnormal fading, dryness, tangling, shedding, slippage and Nano ring detachment. No responsibility is accepted for the condition of your hair extensions if the recommended products are not used
  • Wet your hair and scalp as normal, rub the shampoo between your palms, smooth the shampoo onto your scalp, gently massage the root area in a downwards zigzag motion. If you are wearing the LA Weave method, you can separate your extension rows and shampoo the scalp in between. Let the shampoo sit for a few minutes and rinse thoroughly. I highly recommend washing your hair twice for a really thorough clean
  • Conditioner should only be applied on the mid lengths to ends, never near the bonds/rings/weft. The only product which should come into contact with your roots is your specialised shampoo
  • Never wash your hair extensions bending over a bath or sink - in the shower is ideal
  • Clients with blonde/silver hair will often want to use silver toning shampoo to maintain the ash tone of their natural hair and their extensions. All suppliers recommend not toning or altering the extension colour in any way as it can often produce poor and uneven results. If you do decide to tone your extensions please contact me and I will send you some information to get the best results. Again, this is carried out at the customer's own risk

Drying and Styling Your Hair

  • Blot the hair dry only using a towel, avoid a rubbing action
  • The Rapunzel Heat Protection Serum/Argan Oil or Protein Spray are applied once your hair has been towel dried
  • Only ever use a tangle teaser or bristle extension brush
  • Ensure you support the bonds/rings/weft by using your flat palm against the scalp to support them during brushing. The hair should always be brushed by starting at the ends, slowly working upwards. Only begin brushing the scalp once the hair is completely tangle free. Our natural hair and extension hair are very fragile and vulnerable when wet/damp, please avoid stretching the hair by brushing too firmly. This permanently damages the hair giving it a frizzy texture and will become very prone to knots
  • Next dry your roots fully using the medium setting on your hairdryer, avoid intense heat on the bond/ring/weft area. Never leave the root area to dry naturally as this will damage the attachments. Most importantly do not go to bed with damp roots - this is the quickest way to get matting at the root
  • Section and blow dry without excessive pulling ensuring the hairdryer (ideally with a nozzle) is pointed at the floor to smooth the extension hair
  • Most extension slippage/loss is caused by continually brushing your wet/damp extensions whilst simultaneously blow drying as the scalp attachments are not being supported. The root should be supported at all times when brushing. The best way to avoid strand loss and slippage is to put your hairdryer down if tangles begin to appear, brush the hair 'supporting' the root to detangle, then continue blow drying.
  • Heated rollers should not be used near the root area
  • You can straighten, curl and tong the extension hair as you would your own. Use a medium heat setting if available, about 180 degrees Celsius is ideal. 200 degrees Celsius is for Afro-Caribbean hair only. Heat protection is essential, this is not just to protect the extensions from heat damage but to prevent the hair extensions prematurely fading and discolouring. This can happen to our natural hair too so please be careful! As the attachments begin to grow away from the root area, take care not to burn the attachments with the hair straightener
  • To prolong the life of your extensions I advise using one of the Rapunzel heat protection serums, argan oils or protein sprays. Please proceed with caution whilst using any other professional serums, oils, lotions and sprays as they may include chemicals which may damage and discolour your extensions
Top tip! Once your hair is dry, use the cool setting on your hairdryer to cool down your face and scalp! :-)


  • If you have a very active lifestyle (e.g. sport/exercise) tie hair back for these activities and try to avoid excessive washing (max 3 times/week). The root area should be dried fully after any excessive sweating or washed straight away

Warning to Holiday Makers and Sun bed users

  • When sunbathing or using a sun bed, wrap your hair in a towel or hat to protect your hair and attachments

  • Please note - wearing hair extensions abroad is at your own risk! Your extension hair is very likely to dry out and discolour due to the combination of different water types during washing and prolonged sun exposure

  • Whilst on holiday DO NOT get your hair extensions wet in either the sea or pool. This will cause rapid drying of the extension hair and cause attachment damage

  • Discolouration is very common, especially in blonde shades where chlorine and sun cream chemically react with the hair extension dye turning the hair bright pink/peach. If this does happen get in touch and I will talk you through some steps to remove the pink/peach tone
Although I do not recommend wearing your hair extensions on holiday, if you are planning on going abroad and want to keep your extensions in, please get in touch and I will send you my top tips to try and protect your hair extensions

I am always here if you need any further advice; please contact me using any of the contact details below.

After your fitting I would really appreciate it if you would leave me a review to let others know how fantastic your experience was :-) You can do this by posting on my Facebook page,, Google, text or email. Enjoy your new hair! J

Nat x

Rapunzel Hair Extensions Cardiff

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